Frequently Asked Questions
WHAT DO I NEED TO KNOW ABOUT ORDERING?
We take pride in being a small-batch home bakery. All orders are baked fresh at the time of ordering. Please allow 2 days for your order to be made.
Need something sooner? Call us at 518-260-8164 or message us using the “Contact Us” tab on the website. We’re happy to help!
WHERE ARE YOU LOCATED?
We are an online bakeshop in the Saratoga Springs, NY area. We offer 3 ways for you to enjoy our delicious bakes; in person pickup, delivery and priority shipping. Read below for details.
THREE WAYS TO RECEIVE OUR BAKED GOODS:
PICKUP is available Saturdays from 9:30AM – 1:00PM at the Saratoga Farmers’ Market located at: The Wilton Mall Food Court, 3065 Route 50, Saratoga Springs, NY 12866. Look for the pink table cloths. Select pickup date and time at checkout.
DELIVERY is available for a fee to the following zip codes: 12831, 12833 & 12866. We deliver M-F from 5PM – 7PM or by appointment. At checkout select delivery, in the additional information field note your delivery date. Minimum order of $25 is required for delivery.
SHIPPING: Orders are shipped via USPS Priority mail. Not all products can be shipped, see individual product description for details. We do our best to package our baked goods for a rough ride, breakage of items or melting of toppings due to heat or a rough ride are a possibility and a non-refundable risk taken when placing a shipped order.
While we ship priority, we cannot guarantee that “rain, sleet, snow or hail” won’t delay your bakery delivery. Refunds are not provided for any delayed arrivals. Once tracking information is provided, claims for lost orders can be placed with USPS.
DO YOU OFFER GLUTEN FREE OPTIONS?